Warranty claims for Purchases from Shires Equestrian:
If you believe the Moretta footwear you have purchased is defective and the purchase was made from this website, please follow the steps below:
Moretta Warranty Form
We usually reply within 48 hours. Please provide as much information as possible to speed up your request.
We cannot accept applications for purchases made over 12 months ago, for items purchased at one of our stockists (contact them directly in this case), or if you cannot provide photographic evidence of the issue.