Moretta Footwear
All Moretta Footwear is covered by a warranty policy for up to 12 months against manufacturing defects. This includes:
• Manufacturing or material faults
• Stitching or structural failures not caused by misuse or wear and tear
• Component defects (e.g. zips, fittings, buckles)
Please note:
Misuse, neglect, general wear and tear, failure to follow care instructions or items purchased more than 12 months prior to the claim are not eligible for warranty coverage.
Our Commitment
At Shires, we stand behind the quality of our products. We are committed to support our customers and ensuring that every customer enjoys the durability, comfort and craftsmanship that define our brand.
If you have purchased through our website, please complete the warranty form below. If you have purchased through one of our retailers, please contact them in the first instance.
Moretta Footwear
All Moretta Footwear is covered by a warranty policy for up to 12 months against manufacturing defects. This includes:
• Manufacturing or material faults
• Stitching or structural failures not caused by misuse or wear and tear
• Component defects (e.g. zips, fittings, buckles)
Please note:
Misuse, neglect, general wear and tear, failure to follow care instructions or items purchased more than 12 months prior to the claim are not eligible for warranty coverage.
Our Commitment
At Shires, we stand behind the quality of our products. We are committed to support our customers and ensuring that every customer enjoys the durability, comfort and craftsmanship that define our brand.
If you have purchased through our website, please complete the warranty form below. If you have purchased through one of our retailers, please contact them in the first instance.
Turnout & Stable Rug Warranty
We are pleased to offer a 3-year warranty On Highlander, Tempest and Typhoon rugs. Also EQUI-FLECTOR® & Tempest exercise sheets.
What's Covered
• Defects in materials or workmanship under normal use, including issues with waterproofing and breathability.
• Free repair of replacement of defective products.
• Support from our Customer service team for warranty-related issues.
What's Not Covered
• Damage caused by misuse, accidents, improper care, modifications, or normal wear and tear.
• Wear, tear, or rusting due to weather or environmental conditions. This includes rugs caught on sharp objects causing them to rip.
Our Commitment
At Shires, we stand behind the quality of our products. We are committed to support our customers and ensuring that every customer enjoys the durability, comfort and craftsmanship that define our brand.
If you have purchased through our website, please complete the warranty form below. If you have purchased through one of our retailers, please contact them in the first instance.
